TotalPatioAccessories.com offers the following Returns Policy: We work hand in hand with customers to help them make the appropriate selection. If you’re unsure of something‚ by all means, ask before making the purchase. Returns for preference related reasons are permissible within the first 14 days following purchase and are subject to a 20% restocking fee. If you are sent the wrong part or accessory in error, we will refund your return shipping costs and replace it with the correct item at no additional charge to you. Beyond that, returns past the initial 14 day period are only permitted for defective items which will be replaced with identical item(s) in proper working order. TotalPatioAccessories.com offers no warranty in addition to the manufacturers’ limited warranty, which is generally 1-2 years. Please inquire directly to TotalPatioAccessories.com with any warranty related concerns or questions.